The Role
-Process and manage all incoming online orders, acting as the front line to spot red flags and solve the logistical puzzles of global shipping.
-Field questions and manage orders across every channel—phone, email, chat, or face-to-face—to keep the customer experience seamless.
-Help customers navigate gear options and technical specs, guiding them to the perfect setup that will elevate their water time.
Work with your team to deliver 5-star service to our customers.
Who you are
-Detail Oriented: A keen eye for details and making sure it's done right.
-Vibe Manager: Bring your STOKE to work! Share your enthusiasm for Surf, Kite, and Foil.
-Tech-Savvy: Comfortable learning new web platforms quickly.
-Reliable: You show up on time, and willing to jump in wherever needed and adapt to the day.
The Perks
-Full time year round work at a world class watersports destination.
-Awesome retail employee discounts.
-Learn to Kite, Surf, and Foil! If you want to learn the sports we do, we want to get you on the water!
-Industry leading benefits including medical benefits, dental benefits, paid time off, paid holidays, 401K/profit sharing plan, access to the REAL Watersports rental fleet and an abundance of session time.
Ready to Join the REAL crew? Apply today at www.realwatersports.com/jobs
Principals only. Recruiters, please don't contact this job poster.